URL is a website operated by Stormseal USA LLC.
The use of this Stormseal USA LLC online store (“Website”) is subject to the following Terms and Conditions, the Privacy/Security Policy and any additional terms and conditions, rules, disclaimers and notices displayed by us elsewhere on this Website from time to time (hereinafter collectively referred to as the “Terms and Conditions”). Please read the Terms and Conditions carefully before using this Website. The Terms and Conditions apply to all visits and use of this Website, as well as to the Content, information, recommendations, products and/or services provided to you on or through this Website. Additionally, by using this Website, you acknowledge and agree that Internet transmissions are never completely private or secure.
In making a purchase from Stormseal USA LLC (“Stormseal”) you acknowledge that you have read, understood and agree to be bound by all the terms and conditions of this agreement. These terms and conditions may be changed or amended at any time.
In describing and displaying our products on our Website, we attempt to be as accurate as possible. However, we do not warrant that the product descriptions or other Content of the Website is accurate, complete, reliable, current, or error-free. We reserve the right to correct any typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing and availability from time to time without prior notice. If a product/service purchased on the Website is not as described, your sole remedy is to return it to us. Please see our ‘Return Policy’ below for more details.
We have made every effort to display as accurately as possible the colours of our products that appear on the Website. We cannot guarantee that your computer monitor’s display of any colour will be accurate, complete, reliable or error-free.
When making a purchase from Stormseal, you must follow the instructions on the website as to how to make your purchase and for making changes to future purchase before you submit it to Stormseal. Once you select a product that you wish to purchase, you will then be shown on our website the charges you must pay including the applicable tax and delivery/shipping charges.
Payment processing for Stormseal on the website is provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the “Stripe Services Agreement”). By agreeing to these terms or continuing to operate on the Stormseal website, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. As a condition of the website enabling payment processing services through Stripe, you agree to provide Stormseal accurate and complete information about you and your business, and you authorize Stormseal to share it and transaction information related to your use of the payment processing services provided by Stripe.
Cancellation of Purchases/Returns
We do not accept cancellations so please choose carefully. Items cannot be exchanged or refunded for change of mind. We may cancel an order if a product/service is not available for any reason. We will notify you if this is the case and return any payment that you have made. We will refund any money received from you using the same method originally used by you to pay for the product/service or alternatively via mailed cheque.
Orders will be delivered by courier. A signature on receipt will be required unless you provide us with special delivery instructions that allow us to leave your order in a safe place without a signature. Stormseal uses FedEx and TNT as our reputable delivery courier companies. For more information about these companies, please click here for Fedex and click here for TNT.
Tracking Your Product/Service
Once your order has been shipped we will send you an email with tracking information on how to track your product/service at any time. It is very easy to track your product. Just visit the online tracking tool given and enter the tracking number and click search.
In the unfortunate event that a product has been damaged through the delivery process, we will replace the product. You shall inspect the goods immediately upon their arrival and shall within five (5) working days give notice to Stormseal if the goods are not in accordance with specified requirements. If you fail to give such notice, the goods shall be deemed to be in all respects in accordance with the specified requirements. No claim shall be recognised unless made in writing and received by Stormseal USA LLC within five (5) working days after receipt of goods by you. The total amount of any claim shall not exceed the actual invoice value of the goods claimed to be faulty.
If your product has been damaged and you have notified Stormseal within 5 working days, Stormseal will make arrangements for the item to be returned at our cost. Once the returned product is received and reviewed Stormseal will work with you on the next available options.
We do not deem faulty or damaged packaging to be a refundable item.
In order to provide you with any remedies for a faulty/damaged product/service, we may need your assistance and prompt provision of certain information regarding the product/service, including:
- You specifying with reasonable detail the way in which it is alleged that the Product is damaged or defective
- You providing us with the delivery note number and such other information as we reasonably require.
We do not offer refunds for product that are shipped and delivered to the recipient without any damage so please choose your product carefully. Once payment for an order has been accepted we offer no refunds or exchanges.
We aim to deliver exactly what was ordered but human error may happen from time to time. Please check that what you ordered was what was delivered. If by any chance you were given a different product/service to what was ordered, you must notify Stormseal within five (5) working days from the date the product was delivered. Stormseal will assist you with making arrangements to have the product returned at our expense. Once the returned product is received and reviewed, Stormseal will arrange the correct product to what was ordered on your confirmation receipt.
Accounts, Passwords and Security
The prices listed in this website are exclusive of tax.
All prices are listed in US Dollars (USD).
Please note that for photographic purposes some product/services have been featured with additional props; please refer to the list of contents on the product page to review full product/service contents.
License to use the content on this Website
You acknowledge that this Website and all related content are subject to copyright and possibly other intellectual property rights (“Intellectual Property Rights”). We grant you a limited, non-transferable license to access and use this Website solely for your personal, non-commercial purposes.
We (or our licensors) retain all right, title, and interest in and to this Website and all related content, and nothing you do on or in relation to this Website or any of the related content will transfer any Intellectual Property Rights to you.
As provided in these terms and conditions, permission to reprint or electronically reproduce this Website or any related content in whole or in part for any other purpose is expressly prohibited, unless prior written consent is obtained in writing directly from us at Stormseal.
Subject to applicable law, we may revoke the permission referred to at any time and may suspend or deny, in our sole discretion, your access to all or any portion of this Website without notice.
Variation of this Website
We may from time to time and without notice, vary, modify or discontinue, temporarily or permanently, any of the products on this website.
Entry of the Contract
Any purchase of a product from Stormseal is considered to be a contract with Stormseal and the purchaser only. The purchaser should carefully read the terms and conditions of Stormseal to ensure that all products they purchase are fit for use by the purchaser. Stormseal is not liable for any damage suffered as a result of any related or unrelated third party using the products purchased from Stormseal.