Stormseal is committed to the protection of your personal information. The Company will adhere to the provisions of the NSW Privacy and Personal Information Protection Act 1998 (“the Act”) in relation to the information it acquires, holds, uses or communicates relating to any of our stakeholders, customers, staff or other persons.
Collection of personal information
When you visit Stormseal, you can review the website anonymously and access important information without revealing your identity and without having an account. No attempt will be made to identify individual users or there browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect Stormseal logs.
When you engage in certain activities on this web website, such as requesting information, downloading information or other content, Stormseal may ask you to provide certain information about yourself or your Company by filling out and submitting an online form. This is completely optional for you to engage in or not. If you elect to engage in these activities, Stormseal may ask that you provide us personal information, such as your name, contact details (including addresses, phone, fax and email), and other business related identifying information to help us determine how we might be able to help you and your company. Stormseal will only collect sufficient information necessary to enable us to comply with your request for information. Communications sent by the Stormseal web website will be sent to appropriate Stormseal staff for action as needed.
Certain activities on the website, such as posting comments or product reviews and signing up to receive email updates, do not require you to register for an account, but may require that you provide certain personal information such as your name and/or email address. Other activities, including purchasing products/services through the website, will require you to register for a user account.
To register, you must create a user account, which requires you to provide your email address and select a password. The password you select is used to protect your account from unauthorised access.
We collect your personal information so that we can carry out the following actions:
- To provide you with products and services that you have requested from us.
- To communicate with you and answer your questions and provide you with information or advise, including responding to complaints, providing stat or results, special offers, and events which might interest you.
- To create orders, transaction records, agreements for the sale of products or services, accounts, tax invoices or receipts, and to complete delivery of orders.
- Provide your personal information to third parties that assist us in providing products and services you have requested, such as delivery service providers and fulfilment managers.
- Carry out administration, marketing, planning, fraud and loss prevention activities, procurement, product and service development, quality control and research to improve the way we offer services to you.
- To comply with laws or regulations or to comply with any directions given by regulators or authorities.
If you do not provide us with the personal information, some or all of the following may happen:
- we may not be able to provide the requested products or services to you, either to the same standard or at all;
- we may not be able to provide you with information about services that you may want, including information about discounts, sales or special promotions; or
- we may be unable to tailor the content of our websites to your preferences and your experience of our websites may not be as enjoyable or useful.
How your personal information is used
All information collected by Stormseal is necessary to conduct the business of Stormseal a Roofing and Construction supply company. Stormseal’s use of personal information is limited to the purposes for which it was collected except where the individual has agreed to another use or in emergency circumstances. Stormseal will only retain personal information for as long as is necessary, and will then dispose of the personal information securely, in accordance with approved methods.
Disclosure of personal information
Disclosure of Personal Information is limited to the purpose for which it was collected. No Personal Information will be disclosed to a third party without your consent, except where it is legally required. There are interactive features on the Stormseal website, including newsletters, FAQ’s & knowledge base. These features are opt-in services and by their nature require that certain details are transmitted to third parties. Please remember that any information that is disclosed in these websites is public information and that you should not post any information that you do not want seen.
Recording of your e-mail address
If you send us a message, Stormseal will record your e-mail address. This e-mail address will only be used for the purpose in which you have provided it. We will not use your e-mail address for any other purpose and will not disclose it without your consent; however, some e-mail communications may be monitored for statistical and quality purposes by Stormseal. E-mail is not a secure form of communication and Stormseal cannot guarantee that your message will not be viewed by someone else when being sent to us. We strongly recommend that you write to us if the information you wish to provide is highly confidential.
Security of your personal information
Stormseal has a number of security measures in place to protect your information. There are categories of security information that can only be accessed with a login name and password. These security measures aim to ensure that only authorized users are able to access Personal Information. Users should ensure that their login name and password are kept securely, and not accessed by others. Stormseal encrypts your personal information and thereby aims to prevent unauthorised parties from viewing such information when it is transmitted to Stormseal.
As in any transaction, your credit card company will have all relevant information about the name of the vendor, item(s) purchased, date, total cost and other information necessary to process the transaction. Stormseal will not otherwise provide any personal data to your credit card company without your permission.
Your choices with respect to personal information
Stormseal recognizes and appreciates the importance of responsible use of information collected on this website. If you do not want the information you provide to Stormseal to be used, and you indicate this preference when you provide your personal information to us, we will endeavour to honour your preference. Please note that if you provide Stormseal with inconsistent privacy preferences (for example, by indicating on one occasion that we may contact you with course information offers and indicating on another occasion that they may not), we cannot guarantee that your most recent privacy preference will be honoured.
Stormseal’s website may contain links to other websites. Stormseal is not responsible for the privacy practices or content of any non-Stormseal website.
You can block Google Analytics tracking completely using Google’s Analytics Opt-out browser add-on.
Stormseal may share your personal data with these third parties to complete delivery of orders and provide you with the requested products/service. This information may include contact information (such as name, address, e-mail address and phone number) and information related to shipment and services (such as shipment tracking number, shipment routing information, location data, status of a shipment, delivery location, packaging type, number of pieces, weight, picture of the parcel and customs information). These third parties may only use your personal data for the purposes described above and only in accordance with our instructions.
The steps we take to secure personal information include website protection measures, security restrictions on access to Stormseal computer systems, controlled access to Stormseal corporate premises, policies on document storage and security, personnel security and training and workplace policies. While we endeavour to protect the personal information of users of our website, we cannot guarantee the security of information you disclose online: you disclose that information at your own risk. If you are concerned about sending your information over the internet, you can contact Stormseal. You can also help protect your personal information by keeping your account details confidential. If you become aware of any security breach, please let us know as soon as possible via the form on our contact page.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email within 72 hours from the time we realise it. We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
How long is data stored
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Otherwise, data is stores as long as needed.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under 13.
While Stormseal will attempt to ensure the accuracy and reliability of the information contained on the Stormseal web website, Stormseal makes no guarantee, warranty or promise, express or implied, concerning the content or accuracy of documents appearing on this web website. Details of services available on this website do not imply an obligation on the part of the Company or its affiliated bodies to offer them in a given timeframe, or in the manner described herein. Stormseal reserves the right to alter information on this web website at any time without notice. Stormseal will endeavour to correct any inaccuracies reported in any information stored on the web website in a timely manner. Stormseal accepts no liability for any loss or damage a person suffers because that person has directly or indirectly relied on any information stored on this web website.
Subject to any restrictions in the Privacy Act or Principles, we will tell you on request what personal information we hold about you. There will not be any charge to you where the information you request can be provided electronically. There may be some cost involved in providing written records if the request is complex or requires detailed searching of our records.