{"id":1133,"date":"2017-12-05T09:01:48","date_gmt":"2017-12-04T23:01:48","guid":{"rendered":"https:\/\/stormseal.com\/us\/?p=1133"},"modified":"2020-05-27T14:40:42","modified_gmt":"2020-05-27T04:40:42","slug":"interview-nick-hatch-irsa","status":"publish","type":"post","link":"https:\/\/stormseal.com\/us\/interview-nick-hatch-irsa\/","title":{"rendered":"\u2018Stormseal has changed my whole business model\u2019: Interview with Nick Hatch from Insurance Roofing Services Australia"},"content":{"rendered":"
\"\u2018Stormseal

Stormseal Managing Director Matthew Lennox with the Insurance Roofing Services Australia team<\/p><\/div>\n

Nick Hatch is the director of Insurance Roofing Services Australia and has been an accredited Stormseal installer for the last two years. We checked in with Nick recently to find out how Stormseal was working for him and what feedback he was getting from his customers. Nick told us that not only has the customer feedback been great, it\u2019s been so good that it\u2019s completely changed the way he does business.<\/p>\n

How has Stormseal been working for you?<\/h3>\n

We never get called back to fix up makesafes anymore. We haven\u2019t had one call-back. In the past, if we put up a tarp, we would get called back after an event. It wouldn\u2019t matter how good you put the tarp on. It would just come off. That\u2019s just the product you were using. But since we\u2019ve been installing Stormseal we haven\u2019t been called back to a job.<\/p>\n

What kind of jobs do you use Stormseal for?<\/h3>\n

Our most common job with Stormseal is roofs. But we\u2019ve also done it on walls and on internal ceilings. With us being a roofing company though, our main objective is to secure someone\u2019s roof. And that\u2019s what the insurance companies mainly use us for.<\/p>\n

What kind of customer feedback have you had?<\/h3>\n

The customer feedback has been very positive. Once they see the end result they say \u201cthis is unbelievable\u201d. Not only is their home safe but it looks so much better. And when we\u2019ve gone back to do the permanent repairs, we often hear them say that since we put the Stormseal on there\u2019s been a number of times where it rained and they had no water come in at all.<\/p>\n

We don\u2019t get a lot of feedback when we\u2019re doing the initial install. The homeowners just want to have their house safe. But it\u2019s when we\u2019ve gone back to do the repair that they say \u201cthis has been amazing\u201d. And they\u2019ll tell us about their friends who had tarps put on in the aftermath of the same weather event and how much worse their experience was: more water getting in during subsequent rainy weather and being kept awake at night with the sound of flapping tarps. That\u2019s the feedback that we\u2019ve gotten. It looks nice and neat and it keeps people safe.<\/p>\n

How\u2019s business going at the moment?<\/h3>\n

It\u2019s going really well. Installing Stormseal is a cheaper method than putting the tarp on. Some people who haven\u2019t heard of Stormseal before think that putting a tarp on is going to be easier because that\u2019s what they\u2019re used to, that\u2019s what they understand.\u00a0 But the reality is, Stormseal is a lot more time efficient to put on. We got a lot of jobs in Kellyville earlier this year and some of them were 400 square metres. You\u2019d need 10 blokes to tarp it. We were doing it with four.<\/p>\n

Why is Stormseal easier to install?<\/h3>\n

With a tarp they all come in a square, and you can\u2019t join them together properly. With Stormseal you can make whatever size you want. In the aftermath of the Kellyville storms we made custom sizes for each roof in the street, on the spot, and it fitted each house perfectly. A tarp would be one-size-fits-all, which just doesn\u2019t work.<\/p>\n

The other thing is, with tarps you can only carry a certain amount around with you in the ute or your trailer. Whereas, with Stormseal you can carry three to four times more than that amount. At one stage we were carrying 2000 square metres in the back of our ute. It would have been physically impossible to fit that much tarp in our vehicles.<\/p>\n

How has becoming an accredited Stormseal Installer impacted on your business?<\/h3>\n

I\u2019ve changed my whole business model for the better thanks to Stormseal. We used to focus mainly on inspections and repairs, but now we\u2019re remodelling our business around Stormseal. The whole focus is on Stormseal now. Because it\u2019s the only product on the market that won\u2019t fail. We know that for a fact.<\/p>\n

My main business now is focussing purely on emergency makesafes. We used to focus on doing all sorts of repair. But the feedback we\u2019re getting back from our Stormseal installs is so good that we\u2019re able to market our business primarily on that feature of being able to provide a Stormseal solution for people. We\u2019re focussing on Stormseal as a niche.<\/p>\n

Our guarantee is, if you hire us for a makesafe, we\u2019ll only ever charge you once for it. Whereas at the moment in Australia a lot of guys, if they do a makesafe they\u2019ll charge you to go back out. It won\u2019t be long before everyone will be using Stormseal. It\u2019s only going to be a matter of time before it will be the only product that\u2019s allowed.<\/p>\n

Why do you say that?<\/h3>\n

Because it doesn\u2019t fail. When you put it on there, you never need to be called back.<\/p>\n","protected":false},"excerpt":{"rendered":"

We checked in with Nick recently to find out how Stormseal was working for him and what feedback he was getting from his customers. <\/p>\n","protected":false},"author":1,"featured_media":1426,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1133","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-media-press","category-1","description-off"],"yoast_head":"\n\u2018Stormseal has changed my whole business model\u2019: Interview with Nick Hatch from Insurance Roofing Services Australia - Stormseal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/stormseal.com\/us\/interview-nick-hatch-irsa\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u2018Stormseal has changed my whole business model\u2019: Interview with Nick Hatch from Insurance Roofing Services Australia - 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